Legal

Terms & Conditions

Please read before using our services

HomeTerms & Conditions

Effective: January 2025

Terms of service

Please read these terms carefully before using our website or placing an order.

01

Acceptance of Terms

By accessing or using the Luxéor website, mobile application, or purchasing any product, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our services immediately.

02

Eligibility

You must be at least 18 years old to make purchases on Luxéor. By placing an order, you confirm that you are of legal age and have the legal authority to enter into a binding agreement.

03

Product Information

We strive to display accurate product descriptions, images, and pricing. However, minor variations in colour and texture may occur due to screen settings or handcrafted nature of our pieces. We reserve the right to correct errors without prior notice.

04

Pricing & Payment

All prices are listed in Indian Rupees (INR) unless otherwise stated. We accept all major credit/debit cards, UPI, net banking, and select wallets. Payment must be made in full at the time of order placement. We use secure, PCI-compliant gateways.

05

Order Cancellation

Orders may be cancelled within 24 hours of placement, provided they have not been dispatched. To cancel, contact us immediately at hello@luxeor.com. Custom and engraved orders cannot be cancelled once production begins.

06

Intellectual Property

All content on this website — including images, text, logos, and design — is the exclusive property of Luxéor Fine Jewellery and protected under applicable intellectual property laws. Reproduction without written consent is strictly prohibited.

07

Limitation of Liability

Luxéor shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability in any dispute shall not exceed the order value of the product in question.

08

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra. We encourage resolution through direct communication before pursuing legal remedies.

09

Modifications

We reserve the right to modify these terms at any time. Updated terms will be posted on this page with a revised date. Continued use of our services after changes constitutes your acceptance of the new terms.

Have a legal inquiry?

Contact our legal team directly

LEGAL@LUXEOR.COM